Go to sky.com, select Sign In and sign in with an active Sky iD. Click the “Perform custom actions” check box, and then click “Advanced.” A dialog box appears, with a list of drop-down menus for the junk mail filtering rules you designated, such as “Sender is not in my Address Book” and “Message is Junk Mail.”Ĭlick the “Plus” sign under “Perform the following actions” to add a new drop-down menu. Check filter settings Check you haven’t set up filters to automatically delete emails or move them to your trash / junk folder. Right-click any message in your inbox that you determine is spam but that Mail did not, and then click “Mark as Junk Mail.” The Mail application adds this message to the types of email it will filter as junk in the future.Ĭlick “Mail,” then click “Preferences,” and then click “Junk Mail” once more when you want to have Mail automatically move spam to the junk folder.
At the top of the page, select Settings > Options. Extra folder called Junk is created in the mailbox automatically and some new emails get forwarded to that folder automatically. When you are confident that the filter is properly identifying junk mail, you can change the setting to move spam into the junk mail folder automatically. Please check your inbox rules to see if there are any rules that might have been accidentally created in your account: 1. If you typically get only a trickle of email each day, it’s a good idea to let the filter run for a few more days to mark spam but still leave it in your inbox. If you get a lot of email every day, you may find that you are satisfied with how the Mail application detects junk email messages within a day or two. Keep an eye on how Mail processes each item. For example, click “Sender of message is in my Address Book” and “Sender of message is in my Previous Recipients” check boxes to force Apple Mail to not mark messages from people you know as junk.Ĭlick the “Mark as junk mail, but leave it in my Inbox” check box to force Mail to mark each suspected item as junk mail and leave it in your inbox. Click the check boxes next to the types of messages that you want to exempt from junk mail filtering.
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